Stepwise Tutorial: The Group Policy Client Service Failed the Logon

How to resolve the Group Policy Client Service failed the logon? Are you disrupted by this problem? Don’t worry, this article will introduce several methods to help you solve this problem. Keep reading and work out your worries!


By Carolyn / Updated on September 1, 2023

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How do I resolve the Group Policy Client service failed the logon?

Group Policy is an account management utility in Windows that lets you predefine the terms of use and interactions for user accounts in specific groups. In online forums, some Windows users have reported login problems. The system became slow on some applications and some did not work. After restarting the PC, they could no longer log on to the system. When entering a password, the system took too long to log on, and after a while, it returned an error stating "The Group Policy Client Service failed the logon. access denied".


If you are experiencing the "The Group Policy Client service failed the logon " error when trying to log back into Windows, you are not alone. Don't worry, we will provide you with a solution to this problem.

How to fix the Group Policy Client Service failed the logon [6 methods]

If you are also greeted with the group policy client service failed the logon access denied error, don’t worry. This article will explain multiple methods to fix the mentioned service error.

Method 1. Edit registry

If you can log on to your computer in most cases, then you can try to repair the registry using the following methods.

Step 1. Press “Win+R” at the same time. Then copy “regedit” into the Run box and click “OK”.

Step 2. In the left pane of the Registry Editor, navigate to the following registry entry:



Step 3. Make sure this key is intact, then navigate to:



Step 4. Check if there is a multi-string value named "GPSvcGroup": If it is missing, right-click on the right panel and create a new multi-string value named GPSvcGroup and assign the value "GPSvc" to it.


Step 5. Right-click the GPSvcGroup and click "Modify". Then copy and paste the GPSvc into the value data and click "OK".


Step 6. Right-click a blank space and click "New" > "Key" and name it "GPSvcGroup".


Step 7. Right-click "AuthenticationCapability", select "Modify", select "Decimal", enter 12320, and click OK. , select Decimal, enter 12320, and click "OK".


Step 8. Create another "DWORD" value named CoInitializeSecurityParam and assign it the value 1.


Step 9. Restart the computer after making the changes.

Method 2. Perform a system restore

Performing a System Restore is a way of restoring your computer to a previously functioning state, which may solve the group policy client service failed the logon access denied problem.

Step 1. Select "System" from the menu that appears when you right-click the Start button.


Step 2. Select "System Protection" from the left column. Select "System Restore" and press "Next" after that.


Step 3. The "Show more restore points" link must be clicked. And select the date/point in time before the problem occurred and click “Next”.


Step 4. To begin the system restoration procedure, click the Finish button.

Method 3. Reset Google Chrome

This issue may also be caused by applications that do not require administrator privileges to install. Resetting these applications may resolve the issue. More specifically, reset “Google Chrome”.

Step 1. Press “Win+R” simultaneously to open the Run box. Copy “appwiz.cpl”in the Run box and click “OK” to open the Program and Features.

Step 2. Find "Google Chrome", right-click on it, and select the "Uninstall" option:

Step 3. Download “Google Chrome” from the official website.

Method 4. Turn off fast startup

Fast Startup makes your computer start up faster, but the system takes longer to shut down. This feature may cause this problem. Therefore, please follow the instructions provided below to turn off Fast Startup.

Step 1. Open “Settings”, and click the “System”.

Step 2. Once you locate it, select "Power and Sleep".


Step 3. Viewing Other Power Settings. To view all power settings, click "Other Power Settings".


Step 4. On the left, select the "Choose what the power button do" option.


Step 5. Then, in the "Define power button and turn on password protection" setting, select the “Change settings that are currently unavailable”.


Step 6. Now, unmark the “Turn on fast startup”.


Method 5. Restart the Group Policy server

To restart the Group Policy Client service, follow the step-by-step instructions provided below.

Step 1. Press “Win+R” at the same time, type the “services.msc” in the Run box, and click “OK” to open Services.


Step 2. Search for "Group Policy Client" and right-click to go to "Properties".


Step 3. Change the startup type to "automatic".


Step 4. To start the service, click the "Start" button. Then select “OK”.


Step 5. Close the Services window and restart your computer.

Method 6. Reset Winsock

Winsock is also known as the Windows Socket API. it is used as a means of communication between software and web services that use the network. Therefore, please follow the instructions provided below to reset Winsock.

Step 1. Run as administrator by entering " cmd " in the start menu's search box.

Step 2. Then, to reset "Winsock," type "netsh winsock reset."

Step 3. Finally, reboot the system and try logging in again.

Bonus tip: Troubleshooting computer issues remotely

Did you successfully resolve the group policy client service failed the logon access denied issue? If the above steps have helped you, that's great. What should you do if your work computer, or another family member or friend's computer, is experiencing the same problem and needs your help to fix it, but you're not with them?

This is where our good friend AnyViewer comes in. AnyViewer is highly recommended as it is a free remote control software. Remote connections in AnyViewer are not limited to the same LAN, which means you can access remotely anytime, anywhere. AnyViewer supports unattended remote access in addition to many other features such as file transfer, screen sharing, multi-monitor navigation, and more.

Come along and experience it.

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Step 1. Download, install, and start AnyViewer on both of your devices.

Step 2. Navigate to "Login" and then "Sign up" (if you have already registered on their official website, you can log in now).

Step 2. Fill out the signup information to create an account.

Step 3. After successfully logging in, you can see that the device has been automatically assigned.

Step 4. Log in to the same account on a different device. Select the target you want to connect to in “Devices”. Click on it and select “One-click control” to establish the connection.

★Tips: You can upgrade your account to a professional or enterprise plan for:
Connect to up to 10 devices simultaneously.
Manage up to 100 unattended devices.
There is no limit to the number of huge files that can be transferred simultaneously (1TB per file).
Enjoy a variety of useful features, such as Privacy Mode, which allows you to disable the remote PC's keyboard and mouse and black out the remote screen.
Enjoy high-image quality.



How to fix the Group Policy Client Service failed the logon? The above measures will be beneficial to you. However, if your family and friends or your work computer encounter the same problem, it is highly recommended that you choose AnyViewer, which will bring you surprises as well as a perfect user experience. What are you still hesitating about, try it now!