Shutdown Remote computer in CMD Access Denied 5 Error: Fix it Right Now

Shut down remote computer via CMD but get access denied 5 error? This post offers 3 ways to fix the remote shutdown access denied error and introduces an easier way to shut down the remote PC.


By Ellie / Updated on April 28, 2023

Share this: instagram reddit

The issue: Remote shutdown "Access denied (5)"

"Good day, everyone. I have a Windows 10 PC that I want to shut down remotely through the command line; however when I type "shutdown /s /m server name," I receive the message "Access is denied" (5). Does anyone know how to fix the remote shutdown Windows 10 access denied 5 issue? Any recommendations would be much appreciated."

Access is Denied 5

How to: fix shutdown remote computer in CMD access denied 5 error

It's not rare to encounter access denied error when shutting down a remote computer using CMD. Usually, the remote shutdown CMD command says access denied 5 out of the following reason:

  • Ascertain that you have administrator privileges on the target PC. To remotely shut down the PC with CMD, you must first ensure that you have appropriate local privileges to do so.
  • Ascertain that two PCs are connected to the same network. You should also ensure that the machines you wish to shut down are on the same network as the "controlling" computer.

Solution 1. Run the “Net Use” command line in CMD

The reason for receiving "Access is denied (5)" is that the shutdown was not authorized. We can authenticate and then restart the shutdown command line by running the "Net Use" command line.

Step 1. On the remote PC, search "cmd" in the search box, then right-click on it, and choose “Run as administrator”.

Run as Administrator

Step 2. Enter the form of the following command line:

net use \\Server\IPC$ pswd /USER:user

Pay attention: Replace “Server” with the IP address or username of remote PC, “pswd” with the password, and “user” with the Administrator local user account name.

For example net use \\192.168.66\IPC$ 12345 /USER: VIVIAN-PC

Net Use

Step 3. After that, run shutdown command line again to see whether the issue remains.

Solution 2. Enable UAC remote restrictions

The shutdown command line does not work unless the policy “LocalAccountTokenFilterPolicy” is enabled on the remote PC. Therefore, we can set the UAC on the remote PC to check whether it can fix the issue.

Step 1. On the remote PC, press Win + R and then type in “regedit”, and then press the “Enter” key.

Run Box Regedit

Step 2. Navigate to:


Policy System

Step 3. Find the registry key “LocalAccountTokenFilterPolicy”; if it doesn’t exist, you can do it as follows. On the right pane, right-click and then select “DWORD Value”.


Step 4. Copy and paste LocalAccountTokenFilterPolicy as the name and press the “Enter” key.

Step 5. Double-click on the value, and then in the Value data box, type 1 and then select "OK".

Change Value Data to 1


  • “0” means that the administrator credentials are removed.
  • “1” means that the value builds an elevated token.

Solution 3. Get shutdown permission

We have mentioned that if the local PC doesn’t have rights, then the remote shutdown can’t be completed. Therefore, we can add the user so that we can fix “shutdown remote computer CMD Access is denied (5).”

Step 1. Press Win + R and then enter "secpol.msc", and then hit “OK”.


Step 2. Navigate to: User Rights Assignment > force shutdown from a remote system

Force Shutdown from a remote System

Step 3. Double-click on “Force shutdown from a remote system” and then click on “Add User or Group...

Add User or Group to Shutdown

Step 4. Add the user like "Everyone" to "Force shutdown from a remote system", and then click on “Apply” and “OK” in turn.

Add Everyone to Shutdown PC

AnyViewer: Shut down remote PC from anywhere

Now you must know the ways to fix “Access is denied (5)” in CMD when you shut down the remote PC. But the method only works in the local network; what if you want to shut down a remote PC from a different network, like turning off an office PC from home?

Thus, it's advised to turn to a professional PC remote control software, AnyViewer. With it, you can easily complete remote computer management with your local device from anywhere at any time. Apart from that, it can take full control of remote computers and transfer files, making remote work more convenient and effective. Now, let's see how it works on shutting down remote PCs.

On the computer that you want to shut down:

Step 1. Download, install, and run AnyViewer on the computer.

Download Freeware Win 11/10/8.1/8/7/Server
Secure Download

Step 2. Go to "Log in" > "Sign up“ to create an AnyViewer account and log into it. Once you have logged into an AnyViewer account on a device, the device will automatically be assigned to the account and is listed on the "My devices" list.

✍ Importance: AnyViewer offers free and paid plans. The free plan allows you to assign up to 3 devices for remote power management with one click. Professional up to 10 devices and Enterprise up to 100. You can also enjoy other privileges, like high-speed file transfer.

Log in AnyViewer

On your local device:

Step 1. Download AnyViewer on your local device; please choose the corresponding installation package based on different platforms. Install and fire up AnyViewer. If your local device is Windows, choose the package for Windows; if is Android, choose the Android apk package; if is iOS, go to App Store and download AnyViewer.

Step 2. Log into the same AnyViewer account on your local device. Go to "Device", and you can see all assigned devices. Click the PC that you want to shut down, and click "Shutdown". If you want to reboot or lock it, you can click the corresponding icon.

Device Tab

Note: To access the unattended remote computer, click "One-click control". During the remote session, you can also shut down the computer from the Start menu or from Operation.

Shutdown Computer


From the solutions above, you must know how to fix shutdown remote computer CMD Access denied 5. But suppose the issue still exists or you want to manage your remote computer without the limitation of the same LAN. In that case, you can try a free remote access software--AnyViewer to help you easily shut down, reboot, or lock the remote PC.