By Ellie / Last Updated November 24, 2022

The issue: Remote shutdown "Access denied (5)"

"Good day, everyone. I have a Windows 10 PC that I want to shut down remotely through the command line, however when I type "shutdown /s /m server name," I receive the message "Access is denied" (5). Does anyone know how to fix the remote shutdown Windows  10 access denied 5  issue? Any recommendations would be much appreciated."

Access is Denied 5

How to: fix shutdown remote computer in CMD access denied 5 error

It's not rare to encounter access denied error when shutting down a remote computer using CMD.  Usually, the remote shutdown CMD command says access denied 5 out of the following reason:

  • Ascertain that you have administrator privileges on the target PC. To remotely shut down the PC with CMD, you must first ensure that you have appropriate local privileges to do so.
  • Ascertain that two PCs are connected to the same network. You should also ensure that the machines you wish to shut down are on the same network as the "controlling" computer.

Solution 1. Run the “Net Use” command line in CMD

The reason for receiving "Access is denied (5)" is that the shutdown was not authorized. We can authenticate and then restart the shutdown command line by running the "Net Use" command line.

Step 1. On the remote PC, search "cmd" in the search box, and then right-click on it, choose “Run as administrator”.

Run as Administrator

Step 2. Enter the form of the following command line:

net use \\Server\IPC$ pswd /USER:user

Pay attention: Replace “Server” with the IP address or username of remote PC, “pswd” with the password, and “user” with the Administrator local user account name.

For example net use \\192.168.66\IPC$ 12345 /USER: VIVIAN-PC

Net Use

Step 3. After that, run shutdown command line again to see whether the issue remains.

Solution 2. Enable UAC remote restrictions

The shutdown command line does not work unless the policy “LocalAccountTokenFilterPolicy” is enabled on the remote PC. Therefore, we can set the UAC on the remote PC to check whether it can fix the issue.

Step 1. On the remote PC, press Win + R and then type in “regedit”, and then press the “Enter” key.

Run Box Regedit

Step 2. Navigate to:


Policy System

Step 3. Find the registry key “LocalAccountTokenFilterPolicy”, if it doesn’t exist, you can do it as follows. On the right pane, right-click and then select “DWORD Value”.


Step 4. Copy and paste LocalAccountTokenFilterPolicy as the name and press the “Enter” key.

Step 5. Double click on the value, and then in the Value data box, type 1 and then select "OK".

Change Value Data to 1

Note: “0” means that the administrator credentials are removed.

           “1” means that the value builds an elevated token.

Solution 3. Get shutdown permission

We have mentioned that if the local PC doesn’t have rights, then the remote shutdown can’t be completed. Therefore, we can add the user so that we can fix “shutdown remote computer CMD Access is denied (5).” 

Step 1. Press Win + R and then enter "secpol.msc", and then hit “OK”.


Step 2. Navigate to: User Rights Assignment  > force shutdown from a remote system

Force Shutdown from a remote System

Step 3. Double click on “Force shutdown from a remote system” and then click on “Add User or Group...

Add User or Group to Shutdown

Step 4. Add the user like "Everyone" to "Force shutdown from a remote system", and then click on “Apply” and “OK” in turn.

Add Everyone to Shutdown PC

AnyViewer: Shutdown remote PC with little effort

Now you must know the ways to fix “Access is denied (5)” in CMD when you shut down the remote PC. But if the issue remains or you are seeking a more convenient way to shut down the PC, we recommend you to use a professional remote access software-- AnyViewer

AnyViewer not only allows you to enjoy easy operation and fast connection but also provides many shortcuts for you like shutdown remote computer, CMD, Task Manager, and so on. And you can use it shut down the remote PC remotely from an iOS device or computer,  even if they are not on the same network.  What's more, it allows you to transfer files from one computer to another computer remotely and safely

Download AnyViewer on your PC and follow me to know how to operate.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Part 1: Shut down PC with PC

Step 1. Install and launch AnyViewer on both computers. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 4. Log in to the same AnyViewer account on the two devices, then click One-click control to achieve unattended remote access.

Connect to My Devices

Note: You can also upgrade your account to Professional or Enterprise edition to assign more devices and to connect to another computer in privacy mode.

Step 5. Then you can either shut down the computer from the start menu or from Operation.

Shutdown Computer

Part 2: Shutdown PC with an iOS device

Step 1. Download the AnyViewer iOS app and AnyViewer for Windows above.

✎ On your iPhone:

Download Freeware iOS 10.0 or later
Secure Download

Step 2. On the PC, find the position of "Settings" and the device ID. Click on Settings > Recipient > Set my security code, and then type in the security code, click on “OK”.

Accept Remote Control

Step 3. Open AnyViewer on your iPhone, enter the device ID of the PC, and then click on “Connect”.

Enter Device ID

Step 4. Choose “Security code” on the iPhone.

Control Mode

Step 5. Input the security code and then the connection will be established.

Input Security Code

Step 6. Click on the menu button on the right of the corner.

Virtual Mouse

Step 7. Then you will see an option called “Power Management” on the right of the corner, click on it.


Step 8. Choose “Shut down” and then select “OK” for the Tips. And now the remote can be turned off.

Shut Down Remote PC


From the solutions above, you must know how to fix shutdown remote computer CMD Access denied 5. But if the issue remains or you get tired of those limitations, you can try a free remote access software--AnyViewer to help you easily shut down the remote PC.