15 Best Remote Access Software in UK for 2025

What is remote access software?

Remote access software allows you to connect to and control a computer from virtually anywhere. More than just accessing files, it enables users to take full control of another device—a game-changer for troubleshooting tech issues or providing IT support. Whether helping friends and family with device problems or assisting employees in a business setting, this software is an essential tool.

This post evaluates remote access solutions to help users choose the right one. While large enterprises have specialized IT needs, we focus on options best suited for individuals and small businesses. Based on in-depth testing, AnyViewer emerges as the top choice for both personal and business use, offering reliable performance and user-friendly features. Keep reading to explore other notable remote access tools and key factors to consider when selecting the right one for your needs.

The 15 best remote access software in UK

Let's take a closer look at some of the 15 best remote access software in UK for 2025.

1. AnyViewer

AnyViewer is a free and secure remote control software designed to provide users with seamless access to their data, applications, and files from anywhere, on any device. Offering a highly secure remote experience, AnyViewer utilizes end-to-end encryption via a robust 256-bit Elliptic Curve Cryptography (ECC) algorithm, ensuring that your connections are safe, even when accessing sensitive or confidential data while on the go.

Whether you're a personal user or a business professional, AnyViewer's blend of affordability, security, and cross-platform remote support makes it the best remote desktop software in UK.

Key Features:

• Remote access and control
• Cross-platform compatibility (Windows, macOS, iOS, Android)
• High-definition display support
• Multi-device support
• Privacy mode
• File transfer (up to 10MB/s for Windows)
• 24/7/365 support
• Mass deployment (Enterprise plan)

Pricing:

• Free Plan
• Professional Plan: $3.58/month (for individual users)
• Enterprise Plan: $16.58/month (for businesses)

Free Trial:

• 15-day free trial available for the Professional and Enterprise plans.

Why should you choose AnyViewer?

• High-Performance Remote Access: AnyViewer offers ultra-fast connections with low latency, ensuring a smooth experience for tasks like file transfers, remote troubleshooting, and virtual collaboration.
• Advanced Security Measures: With end-to-end encryption and two-factor authentication, AnyViewer ensures your remote sessions remain private and secure.
• Easy Setup & Navigation: Unlike other remote desktop tools that require complex configurations, AnyViewer provides a straightforward setup, making it accessible for both beginners and professionals.
• Cost-Effective Solution: AnyViewer offers premium features at an affordable price, making it a great choice for businesses and individual users alike.

2. TeamViewer

TeamViewer is a powerful remote connectivity tool that enables seamless support across various devices, including desktops, tablets, and smartphones. It allows multiple users to join a single support session, making collaborative troubleshooting more efficient.

The software also includes session recording, enabling users to revisit past sessions for training or documentation purposes. Additionally, TeamViewer supports file sharing and unattended access, allowing users to transfer files and connect to remote devices even when they are not actively in use.

Key Features:

• Remote access and control
• Screen sharing
• Video conferencing
• Unattended access
• File transfer
• Session recording
• Multi-user support sessions

Pricing:

• Remote Access: $24.90/month (1 user)
• Business: $50.90/month (1 user)
• Premium: $112.90/month (up to 15 users)
• Corporate: $229.90/month (up to 30 users)
• Tensor: Contact TeamViewer for pricing

All plans are billed annually.

Free Trial:

• 30 days (available for TeamViewer Business only)

3. Parallels Access

Parallels Access is designed to provide seamless remote access from mobile devices. While it supports computer-to-computer connections, its features are primarily focused on mobile users. Offering competitive pricing, it stands out as one of the more affordable remote access solutions.

A standout feature of Parallels Access is its user-friendly interface. Unlike many competitors, which simply mirror your desktop screen on a mobile device, Parallels Access optimizes your desktop for a mobile-friendly experience. This makes it an excellent choice for users who want to access their computer, especially from mobile devices such as tablets and smartphones.

The software’s intuitive functionality and design make it easy for anyone to use, regardless of their technical expertise. If you frequently use mobile devices like iPads, Parallels Access is a must-have for remote work, as it lets you work with familiar gestures.

However, there are limitations in terms of the number of machines you can connect to. Both the Personal plans allow access to just 5 devices, though business users can add extra capacity, which increases the cost. If you need to support multiple staff members for remote access, other solutions may offer better value. But for individual users, Parallels Access is an excellent choice.

Key Features:

• Very user-friendly remote access
• Optimized mobile user interface
• Remote access tailored for mobile devices

Pricing:

• Personal Plan: $19.99/year for up to 5 devices
• Business Plan: Custom pricing available for additional capacity

Free Trial:

• 7-day free trial available

4. ISL Online

ISL Online is a powerful remote access tool that offers businesses a range of features to support clients across various machines and platforms. With strong security measures and flexible session-launching options, it is an excellent choice for businesses of any size, ensuring secure and efficient remote management.

Though ISL Online’s licensing fees can be on the pricier side, especially for smaller businesses, the wealth of tools, extensions, and add-ons included with the subscription makes it a valuable solution. The platform offers four different plan tiers, including options for larger enterprises, and a 15-day free trial for lower-tier plans.

Ideal for businesses seeking a comprehensive remote access solution with excellent customer support, ISL Online also provides a built-in support team to assist with setup and integration.

Key Features:

• Competitive pricing
• Cross-platform support
• Robust security features
• Multiple ways to launch a remote session
• A wide range of remote access tools for both techs and clients

Pricing:

• Pay Per Use (For occasional use): $0.25/minute, billed at $125 for 500 minutes
• Standard Cloud License: $34.90/month, billed at $418.80/year
• Premium Cloud License: $54.90/month, billed at $658.80/year
• Enterprise Managed Private Cloud: $99.90/month, starts at $23,976/year

Free Trial:

• 15-day free trial available for lower-tier plans

5. GoTo Resolve

Previously known as GoToAssist, GoTo Resolve is a cloud-based remote IT support software that enables agents to provide real-time assistance to both desktop and mobile users. The platform supports remote access and screen sharing, making troubleshooting more efficient.

With unattended access, agents can take control of a device even when the end user isn't present. The software also allows multiple agents to collaborate within a single support session and offers session recording to document all on-screen interactions for training and compliance purposes.

Key Features:

• Remote access and control
• Screen sharing
• Unattended access
• File transfer
• Session recording
• Multi-agent collaboration

Pricing:

• Free: $0/month (up to 3 agents)
• Standard: $57/month (limited to 1 agent)
• Premium: Contact GoTo Resolve (up to 3 agents)
• Remote Support: $40/month (limited to 1 agent)

Plans are billed annually.

Free Trial:

• 14 days

6. Zoho Assist

Zoho Assist is a robust remote support solution that allows agents to establish remote connections with various devices, including desktops, laptops, mobile devices, and servers. During a support session, agents can use annotation tools—such as shapes, text, and drawings—to assist customers more effectively.

The software also supports screen sharing, session recording, and file transfers up to 2GB, making it a comprehensive tool for IT support. Additionally, agents can communicate via voice or video chat while troubleshooting issues. Unattended access is also available, enabling remote management of devices without user intervention.

Key Features:

• Remote access and control
• Screen sharing
• Video conferencing
• Unattended access
• File transfer (up to 2GB)
• Session recording
• Annotation tools

Pricing:

• Free Plan: $0/month (limited features)
• Remote Support Standard: $10/month (1 technician)
• Remote Support Professional: $15/month (1 technician)
• Remote Support Enterprise: $24/month (1 technician)
• Unattended Access Standard: $10/month (up to 25 unattended computers)
• Unattended Access Professional: $15/month (up to 25 unattended computers)

Plans are billed annually.

Free Trial:

• 15 days

7. Splashtop

Splashtop is a remote access and support platform designed for IT teams and support agents. It enables professionals to connect to both desktop and mobile devices seamlessly. During a session, up to two agents can interact with users through chat or voice calls, ensuring efficient troubleshooting.

This software also includes session recording and file transfer capabilities, making remote support more effective. Additionally, businesses can personalize the Splashtop interface to align with their branding.

Key Features:

• Remote access and control
• Screen sharing
• Unattended access
• File transfer
• Voice communication
• Live chat

Pricing:

• SOS $17 per technician/month (concurrent)
• SOS+10 $19 per technician/month (concurrent)
• SOS Unlimited $34 per technician/month (concurrent)
• Remote Support $47.90 per month (supports up to 25 computers)
• Enterprise Custom pricing (contact Splashtop)

Annual billing applies.

Free Trial:

• 7 days

8. RemotePC HelpDesk

RemotePC HelpDesk is a robust remote support tool that empowers IT teams to assist users on both desktops and mobile devices. Agents can remotely control devices, communicate through chat or video calls, and provide real-time troubleshooting.

With RemotePC HelpDesk, support sessions can be scheduled and recorded for future reference. Agents can also share their screens and transfer files to enhance the support experience.

Key Features:

• Remote access and control
• Screen sharing
• Video conferencing
• Unattended access
• File transfer
• Live chat
• Session scheduling

Pricing:

• Team $29.95 per month (supports up to 50 computers)
• Enterprise $59.95 per user/month (supports up to 100 computers)

Free Trial:

• 7 days

9. BeyondTrust Remote Support

BeyondTrust Remote Support is a high-end remote assistance solution that allows agents to connect securely to workstations, servers, and a variety of operating systems, including Windows, macOS, Linux, iOS, and Android. The platform also supports unattended access, enabling technicians to manage devices without requiring user intervention.

Businesses can tailor BeyondTrust Remote Support to reflect their branding. Additionally, post-session surveys help gather customer feedback, ensuring continuous service improvement.

Key Features:

• Remote access and control
• Screen sharing
• Unattended access
• File transfer
• Custom branding
• End-of-session surveys

Pricing:

• Custom pricing (contact BeyondTrust)

Free Trial:

• Available

10. ConnectWise ScreenConnect Support

ConnectWise ScreenConnect Support is a remote access platform designed to provide both attended and unattended support for desktop and mobile devices. It allows IT agents to communicate with users through chat and audio during support sessions.

The software also enhances remote assistance by enabling agents to annotate customer screens, transfer files, and print from remote devices. Additionally, it supports screen sharing, allowing agents to guide users more effectively.

Key Features:

• Remote access and control
• Screen sharing
• Unattended access
• File transfer
• Annotation tools
• Remote printing

Pricing:

• Remote Support One - $28 per month (single license)
• Remote Support Standard - $43 per concurrent technician/month
• Remote Support Premium - $53 per concurrent technician/month
• Remote Unattended Access - $31 per month (starting with 25 agents)

Annual billing applies.

Free Trial:

• 14 days

11. Endpoint Central MSP

Endpoint Central MSP, developed by ManageEngine, is an endpoint management solution tailored for Managed Service Providers (MSPs). These third-party IT service providers use the software to oversee and manage business IT infrastructure.

The platform features a remote desktop management tool, enabling MSPs to take control of desktop devices. Agents can communicate with users through chat, audio, or video. Endpoint Central MSP also provides USB device management, allowing MSPs to control USB access across managed systems. Additionally, the platform supports app management, making it easy to install or remove applications remotely.

Key Features:

• Remote access and control
• Video conferencing
• Unattended access
• File transfer
• Application management
• USB device management

Pricing:

• Custom pricing (contact ManageEngine)

Free Trial:

• 30 days

12. LogMeIn Rescue

LogMeIn Rescue is a powerful remote IT support solution designed for assisting users on both desktop and mobile devices. It enables IT professionals to connect with customers via chat or video calls while also allowing collaboration between multiple agents.

The software supports both attended and unattended access, facilitating seamless troubleshooting. It also includes file transfer capabilities and customizable branding options, enabling businesses to tailor the interface to match their identity.

Key Features:

• Remote access and control
• Screen sharing
• Video conferencing
• Unattended access
• File transfer
• Chat support
• Multi-agent collaboration

Pricing:

• Rescue Remote Support - $108.25 per month
• Mobile Support Add-on - $37.50 per month

Annual billing applies.

Free Trial:

• 14 days

13. VNC Connect

VNC Connect is a reliable remote access solution that fully supports the original VNC (Virtual Network Computing) protocol while adding modern enhancements like chat, file transfer, and session recording. It allows IT professionals to provide instant support by temporarily taking control of a computer without requiring a permanent installation.

One of its standout features is cloud connectivity, enabling users to access VNC servers outside their local network effortlessly. This eliminates the complexity of setting up port forwarding or VPNs, making remote access more seamless and secure.

Key Features:

• Remote access and control
• Screen sharing
• Instant support with temporary access
• File transfer
• Chat support
• Session recording
• Secure cloud connectivity

Pricing:

• Home (Free) – Limited to personal use
• Professional – $3.39 per remote computer/month (billed annually)
• Enterprise – $4.59 per remote computer/month (billed annually)

Free Trial:

• 14 days

14. Remote Utilities for Windows

Remote Utilities for Windows offers an affordable solution for businesses looking for reliable remote access without the recurring subscription fees. Packed with advanced features, including file transfer, video calls, and session recording, it’s an excellent choice for companies seeking a cost-effective remote desktop connection manager.

One of the highlights of Remote Utilities is its one-time license cost, which can save significant amounts over time compared to subscription-based models. It also offers a free technician license that allows access to up to 10 remote computers. For larger organizations, an enterprise-level site-wide license supports unlimited users.

The platform’s affordability doesn’t compromise on functionality, and its extensive set of features makes it ideal for IT teams managing helpdesk services. However, it’s important to note that the software only supports Windows devices, limiting compatibility for teams that use Mac or Linux systems. Setting up a network can also be time-consuming, but this can be mitigated with proper setup guidance.

Key Features:

• Very affordable
• Includes file transfer, video calls, and session recording
• Free technician license for up to 10 remote computers
• One-time cost for licenses
• 30-day fully functional free trial

Pricing:

• Free: $0/concurrent user
• Starter: $99/concurrent user
• Plus: $249/concurrent user
• Pro: $499/concurrent user
• Site: $12K per organization

Free Trial:

• 30-day fully functional free trial available

15. Remote Desktop Manager

Remote Desktop Manager is a robust remote access tool designed for businesses, particularly larger enterprises. With support for both Android and iOS devices, it offers a range of advanced security features to ensure safe and efficient remote management. The software boasts 800k users across 140 countries, underscoring its global reach.

While there's a limited free version, it lacks important features like password manager integration, role-based access control, and two-factor authentication—elements that are only available with the paid plans. Although Remote Desktop Manager offers a 30-day free trial, the pricing can be steep, with the Team Plan being the primary option. Custom enterprise-level solutions are also available for larger teams.

Given its extensive integrations with existing tools, Remote Desktop Manager is ideal for teams that require advanced network management. However, smaller IT teams may find it more complex and expensive than needed for basic helpdesk or screen sharing tasks.

Key Features:

• Remote access and control
• Role-based access control
• Offline mode
• Audit trail
• Real-time connection status
• Extensive integrations

Pricing:

• Single User: $199.99/year
• Unlimited Users: $4,999/year

Free Trial:

• 30 days

Conclusion

In today’s digital world, remote access software is essential for seamless connectivity and support. Whether for personal use or business needs, these tools enhance productivity by enabling secure remote access, troubleshooting, and collaboration. Among the many options available, AnyViewer stands out as the best remote access software in UK free due to its security, ease of use, and affordability. Choosing the right remote access software depends on security, pricing, and functionality—ensuring you stay connected, no matter where you are.