This guide helps you fix TeamViewer licensing problems. Understand causes like commercial use detection, license session limits, and max session duration, and follow simple steps to resolve the it seems there might be a licensing problem error.
Team-Viewer keep asking for license but I'm a commercial user
Hi, I'm unable to connect my Hosts anymore and out of a sudden. getting this message, all used to be working without any issue: "a connection could not be established, it seems there might be a licensing problem, with your connection partner. connection to this device requires a valid team viewer license for you or your connection partner" why am I blocked suddenly?
- Question from community.teamviewer.com
A TeamViewer user reported that they suddenly couldn’t connect to their remote hosts and saw the message: “it seems there might be a licensing problem” This issue appeared unexpectedly, even though everything had worked fine before.
This kind of problem usually happens when there’s a license or account issue. Common causes include using TeamViewer for commercial purposes, exceeding license limits, having an expired or invalid license, or using outdated software. It can also occur if the account isn’t activated correctly.
To fix this, users should first verify that their license is valid and correctly linked to their account. Signing out and back in, updating to the latest version, and checking for any commercial use detection are also helpful steps. If the issue persists, turning to the best alternative AnyViewer may the best way to resolve licensing verification or account-related problems.
Sometimes, a simple sign-out and sign-in can refresh your license information and fix the error.
Step 1. Open TeamViewer and click your profile icon in the top-right corner.
Step 2. Select Sign Out and close the application completely.
Step 3. Reopen TeamViewer, sign back in using your licensed account, and try connecting again.
An expired, deactivated, or incorrectly linked license can trigger the “licensing problem” error.
Step 1. Log in to the TeamViewer Management Console.
Step 2. Go to User Management > Licenses.
Step 3. Make sure your license is active, valid, and assigned to your account.
Step 4. If it’s not linked properly, reassign or reactivate your license.
TeamViewer may detect commercial use automatically and limit your connections.
Step 1. Visit the TeamViewer Commercial Use Form.
Step 2. Submit a request to reset your account if you are a personal user.
Step 3. If you use TeamViewer for business, consider purchasing a commercial license to avoid restrictions.
Exceeding your licensed device or session limit can also cause the issue.
Step 1. Log in to the TeamViewer Management Console.
Step 2. Go to Devices > Managed Devices.
Step 3. Check if your license is linked to too many devices.
Step 4. Remove inactive devices or end idle sessions to free up slots.
TeamViewer is a popular remote access tool, but many users often face license-related issues that interrupt their work. If you keep seeing messages like “TeamViewer License Session Limit Exceeded,” switching to a more stable and flexible alternative is the best solution. AnyViewer is a great choice because it offers smooth, secure, and unrestricted remote access without the limitations that TeamViewer imposes.
With AnyViewer, you can easily connect to another device whether someone is present or not, making it convenient for both unattended and attended access. It also supports multiple platforms, including Windows, macOS, Android, and iOS, allowing seamless connection across different devices. In addition, it provides strong end-to-end encryption to keep your data safe during every session. Unlike other software, AnyViewer lets you run multiple remote connections at once without worrying about session limits or license restrictions.
Overall, AnyViewer delivers a stable, secure, and flexible remote access experience, helping you avoid TeamViewer’s recurring license problems entirely.
Step 1. On the remote PC, go to Log in from the left pane, and click Sign up.
Step 2. Fill in the following information and click Sign up.
Step 3. On the local PC, open AnyViewer and log in to the same account. Then you can see your assigned devices.
Tips: You can upgrade to Professional or Enterprise plan to assign more devices at once, which is more convenient for you to connect to these devices with one click.
Step 4. Go to Device, select the target PC you want to connect to, and click One-click control to perform unattended remote access.
You can also tick Connect in privacy mode to better protect your data by blackening the remote computer and disabling the remote keyboard & mouse click when in remote sessions.
In conclusion, the “it seems there might be a licensing problem” error in TeamViewer usually appears due to account or license issues, commercial use detection, or exceeding device limits. While you can try logging back in, verifying your license, or adjusting your settings, these fixes may not always work long-term. To avoid repeated interruptions and enjoy smoother remote access, switching to a reliable alternative like AnyViewer is a smart choice. It offers secure, stable, and unrestricted connections without worrying about license restrictions. If you encounter TeamViewer unknown session, you can also use AnyViewer as an alternative.