If you find that TeamViewer Easy Access is enabled but still cannot access devices. This overview outlines straightforward methods to fix it when TeamViewer easy access not working.
🌟Quick Summary:
Losing unattended access to your remote device can interrupt important work and cause unnecessary stress. In most cases, TeamViewer Easy Access issues are caused by incorrect settings, network restrictions, or license limitations. The good news is that these problems are usually simple to fix. Please review the key points below before moving into the detailed solutions in this article.
Here are the key takeaways to restore your connection quickly:
With these checks in mind, you can now proceed to the detailed troubleshooting steps below.
If Easy Access fails, the most common reason is incorrect permission settings. TeamViewer has two permission areas, and both must allow Full Access. If only one section is enabled, the connection may fail or request a password unexpectedly.
Step 1. Open TeamViewer on the remote computer.
Step 2. Go to Settings > Options > Advanced.
Step 3. Find “Advanced settings for connections to this computer” and set it to Full Access.
Step 4. Then find “Connections to other computers” and also set it to Full Access.
Step 5. Click OK to save the changes and try reconnecting.
If the problem continues, move to the next method.
Sometimes Easy Access stops working because of corrupted files or incomplete installation. A clean reinstall with administrator rights can reset all components and fix hidden issues.
Step 1. Uninstall TeamViewer from your computer.
Step 2. Restart the device completely.
Step 3. Download the latest version from the official TeamViewer website.
Step 4. Right-click the installer and choose Run as administrator.
Step 5. Finish installation and enable Easy Access again in settings.
If Easy Access still cannot grant Easy Access, continue below.
Easy Access should allow connection without a password. If a personal or random password is set, it may conflict with Easy Access and block the connection.
Step 1. On your device, open TeamViewer and go to Settings > Computers & Contacts.
Step 2. Right-click the remote device, open Properties, and remove any saved password.
Step 3. On the remote device, open TeamViewer and go to Settings > Options.
Step 4. Open the Advanced tab and locate the Personal password section.
Step 5. Delete any password listed there and save the changes.
After removing password conflicts, test the connection again. If it still fails, try the next solution.
If TeamViewer Easy Access still does not work after trying the fixes above, you may consider switching to another remote desktop tool. Sometimes the problem is not your settings, but the software itself. In this case, choosing a more stable and simple solution can save you time and frustration. AnyViewer is a reliable alternative that provides smooth and secure remote access without common connection errors or commercial-use warnings.
AnyViewer offers strong performance with stable connections and low delay. It supports high-quality display up to 60FPS and 4K resolution, which makes remote control smooth and clear. You can also use useful features like multi-screen support, screen extension, voice chat, remote wake-up (WoL), and fast file transfer with no size limits. It works on Windows, macOS, iOS, and Android, so you can connect different devices easily.
AnyViewer provides free commercial use and more affordable paid plans. It is suitable for personal users, IT support staff, and business teams who need stable long remote sessions.
Step 1. Install and run AnyViewer on both your work and home computers. Navigate to Log in and then Sign up on the Controller computer (if you have already registered on the official website, you can log in directly).
Step 2. Fill out the sign-up form.
Step 3. You should now see that you have successfully logged into AnyViewer. Your device will be assigned to the account to which you have logged in automatically.
Step 4. On both devices, log in to the same AnyViewer account, then click One-click control for unattended remote support to establish a direct connection.
Step 5. As soon as the connection is made, the remote computer’s screen opens instantly on your device. From there, you can take full control, access files and applications, and deliver smooth remote support just like you’re right there in front of the machine.
If the background service is not running properly, Easy Access may not respond. Restarting the service refreshes the connection system.
Step 1. Press Win + R on the keyboard.
Step 2. Type services.msc and press Enter.
Step 3. Find TeamViewer in the services list.
Step 4. Right-click it and select Restart.
Step 5. Wait a few seconds, then attempt to reconnect.
If the issue remains, proceed to the next method.
Easy Access only works when the remote device is properly linked to your TeamViewer account. If the assignment is missing or incorrect, connection will fail.
Step 1. On the remote device, open TeamViewer and go to Settings > Options > General.
Step 2. Click Assign to account and log in with your TeamViewer account.
Step 3. Go to Settings > Options > Security.
Step 4. Under Unattended access, check Grant easy access and click OK.
Step 5. On your local device, open Devices > My Computers and confirm the device appears in the list.
If the device shows correctly but Easy Access still does not work, continue to the final method.
If devices are deployed using tools like Microsoft System Center Configuration Manager, Easy Access permissions may not be applied automatically. Incorrect group permissions can block remote connections.
Step 1. Open TeamViewer and go to Settings > Devices Management.
Step 2. Select the device group where the remote computer is located.
Step 3. Click Permissions.
Step 4. Enable Easy Access for the correct user group.
Step 5. Save the changes and manually confirm Easy Access is enabled on the device if needed.
After adjusting group permissions, test the connection again. One of these methods should resolve the Easy Access issue.
Sometimes your firewall or proxy settings may block TeamViewer from using the required network ports. When this happens, the connection may fail or become unstable. Checking and adjusting these settings can help restore proper communication between devices and allow TeamViewer to run without interruption.
Step 1. Open Windows Defender Firewall and click “Allow an app through Windows Defender Firewall.”
Step 2. Select “Change settings,” then make sure “TeamViewer Remote Control Service” is checked and allowed on both private and public networks.
Step 3. Go to Control Panel, open “Internet Options,” switch to the “Connections” tab, click “LAN settings,” and turn off “Use a proxy server for your LAN” if it is enabled.
If adjusting firewall and proxy settings feels complicated or takes too much time, you can consider using AnyViewer, which provides quick connections without requiring complex network.
If TeamViewer Easy Access enabled but still cannot access, adjusting your computer’s DNS settings may solve the problem. A wrong or unstable DNS server can block TeamViewer from contacting its servers properly. Switching to a trusted public DNS can improve network stability and reduce connection errors. This method is also helpful when you encounter connect button greyed out in TeamViewer.
Step 1. Open Control Panel and go to Network and Internet > Network and Sharing Center. Click Change adapter settings on the left side.
Step 2. Double-click the network you are currently using, then choose Properties.
Step 3. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Step 4. Choose Use the following DNS server addresses. Enter 8.8.8.8 as the Preferred DNS server and 8.8.4.4 as the Alternate DNS server. Click OK to save the changes.
When Easy Access in TeamViewer stops working, you may suddenly lose the ability to connect to your remote device without entering a password. This can be frustrating, especially if you rely on unattended access for work or personal support.
In most cases, the problem is not random. It usually relates to account settings, license limits, network restrictions, or software issues. Understanding the real reason helps you fix it faster and avoid the same issue in the future.
| Reason | What It Means | What Usually Happens |
|---|---|---|
| Account not properly assigned | The device is not correctly linked to your TeamViewer account | Easy Access option is greyed out or connection requires password |
| Free license restrictions | The system detects possible commercial use | Sessions are blocked, limited, or disconnected quickly |
| Network or firewall blocking | Firewall, antivirus, or company network blocks connections | Device shows offline or connection fails |
| Outdated or corrupted software | Old version or damaged installation files | Easy Access does not activate or connection errors appear |
| System permission issues | OS updates reset required permissions | You cannot control the remote screen properly |
In summary, problems with Easy Access in TeamViewer are usually related to incorrect account settings, license restrictions, network or firewall blocking, outdated versions, or missing system permissions.
The good news is that most of these problems can be solved quickly once you find the real cause. You can check whether the device is properly assigned to your account, make sure your license type fits your usage, review firewall or antivirus settings, and update the software to the latest version. After these checks, unattended access normally works again and becomes more stable. If the troubleshooting process feels too complicated, you may consider using AnyViewer as an alternative for a simpler setup and easier remote access experience.
When TeamViewer Easy Access is not working, the issue is usually related to several factors. By checking each method step by step, most users can quickly find the cause and restore unattended access.
If the problem continues after trying all the solutions, it may be more practical to switch to a stable and easy remote desktop alternative like AnyViewer. Choosing the right tool can save time, reduce connection errors, and ensure smooth remote access whenever you need it.
🗨️ How to enable Easy Access on TeamViewer?
Open TeamViewer on the remote device, go to Settings → Options, sign in with your account, assign the device to your TeamViewer account, and turn on Easy Access in the unattended access settings.
🗨️ How to fix TeamViewer not working?
Try updating TeamViewer, restarting the app and your devices, checking internet and firewall settings, reinstalling with administrator rights, and ensuring the remote device is assigned properly to your account.
🗨️ Is TeamViewer no longer free for personal use?
TeamViewer still offers a free plan for personal, non-commercial use, but its pricing plans for business use require payment and may limit features. If you need a free tool for daily personal remote access, alternatives like AnyViewer provide completely free usage without commercial-use restrictions.
🗨️ How do I turn off Easy Access in TeamViewer?
Go to Settings → Options → Security on the device where Easy Access is enabled and disable the Easy Access or unattended access option.
🗨️ How to activate remote access?
Install the remote access app on both devices, sign in or share the remote ID and password, then accept the connection to start remote access.